Terms & Conditions
In 7 days except the following:
1. Products perishable in nature
2. Gift Certificates
3. Items that have been used or opened
4. An item not returned in the condition it was received.
5. Any item received by us in a damaged condition.
6. Items sourced or delivered outside India.
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
* the item may be damaged during transit
* or there might be a manufacturing defect
* or that a wrong item is delivered to you
In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement / return of item is made within the stipulated time-frame as given below. No returns or replacements will be allowed after the order is processed, except for the reasons given above.
To get a replacement, email us your Order Number and the Reason for returning. Only after receiving our confirmation for the return, you are requested to send the item back to us. We will then arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return / replacement without our confirmation.
Our Return Policy:
* The product should be in the same condition as received with the tags intact.
* The return shipment is to be borne by the customer.
* is case of Exchange of Product, we provide a store credit which can be utilized anytime within 3 months from the date of issue.
* Return or exchange are not applicable on discounted products or promotional campaigns.
* Replacement request must be made within 5 days of purchase and must not be part of above list
* In case of a replacement, our logistics partners will attempt delivery of the items thrice. In case the delivery is not executed during all the three attempts, due to recipient not available / premises locked, etc., the customer shall still be charged for the order.
* In case of perishable items or custom-made non-perishable items, neither www.karajjaipur.com nor our enabling partners will be able to accept any returns or replacement of such items.
Eligible for return
Refund is not applicable to any items purchased at Karaj jaipur in any case except the damaged product or wrong product sent to you. 6-8% Color difference depends on the screen resolution and lights, please don’t expect an exchange or return for the same.
WHENEVER YOU RECEIVE ANY PRODUCT, WE WILL NEED AN UNBOXING VIDEO TO ASSIST YOU FURTHER. WE WON'T BE LIABLE IF YOU DON'T HAVE AN UNBOXING VIDEO OF THE SAME.
Refund Policy by www.karajjaipur.com
Cases of goods unavailability or service problem:
* If the item sent for replacement is not available, we will try to give you best possible alternatives, but at the end choice of customer will be final
* If the order is confirmed by us and order is not able to ship the product on time, then we give refunds to customer, if customer demands
* 100% refund will be given, if product is not available or vendor is not able to ship the products
* For courier products, If the delivery address is out-side the service area, then only 100% refund will be given
NOTE: WHILE WE TRY TO DISPLAY ACCURATE COLORS, SLIGHT VARIATION DUE TO ELECTRONIC SCREENS MAY OCCUR | THE ONLY NUMBERS THAT ARE ACCEPTABLE FOR PAYMENTS:
ANY COMMUNICATION REGARDING YOUR ORDER OR ENQUIRES SHALL ONLY BE FROM OUR OFFICIAL HANDLE KARAJ JAIPUR. WE ARE STRICTLY NOT LIABLE FOR ANY COMMUNICATION APART FROM THESE PLATFORMS.
We recommend only dryclean in hand block printed articles.
Karaj Jaipur is a part of dogri collection